Please see below replies to questions we are often asked. If you have any other questions or want us to elaborate on any answers we would love to hear from you.
Where will my Casra team kit be made?
All Casra team kits are made in the UK.
What is the minimum order quantity?
Our minimum initial order quantity is 12 garments and a minimum of 4 per size. There are no minimum order quantities on repeat orders of sizes previously made.
How do I decide which sizes are right for me?
We have produced sport specific size and information guides which we send to all customers as part of the ordering process. We also have size samples available for you to try and return to us within 14 days.
Do you charge design fees?
We do not charge fees for design work so long as we receive your logos in vector or EPS format. If the images provided to us are not of the standard required to ensure you receive a high quality product from us then we can offer a design and redraw service if required at an additional fee of £15 per logo required. All other design work on our kits is included in the price of the garment.
How long will it take for my products to arrive?
Due to the bespoke nature our strips we advise our customer to expect delivery within 30 days of completing their order and making full payment. For trainingwear products we advise a lead time of up to 20 days to allow for team branding and delivery.
We will always be in a position to provide an update on the status of your products during this time.
What is sublimation?
Sublimination, often referred to as dye-diffusion, is a form of printing that uses heat transfer to enable the dying of colour onto material. Through the use of computerised technology we can use this technique to produce bespoke sports kits of all designs.
How to I purchase products?
Our website acts as a shop window and all orders will go through our sales team. Due to the bespoke nature of the products it is important that we receive information on branding (team logos and sponsors) to confirm the exact product details before an order is placed.
Once you have found the product which you want, send an email to firstname.lastname@example.org or call us on 01506 840894.Contact Us